Technical Director
Russ Horton
In my position as Chairman, I offer strategic advice and guidance to the CNC board to support their own ambitious growth plans, while also identifying and pursuing opportunities for wider collaboration with other members of the FluidOne Group.
Russ’s Bio
Having started my career as an accountant over 30 years ago, I have been involved in IT and Telecoms since 1994. Over that time, a large part of my career has focused on the integration of service-rich technology businesses to deliver joined-up solutions for our customers. I’ve been involved in over 20 acquisitions, ensuring the successful onboarding of organisations to build a strong employee culture that’s the bedrock of world-class customer service.
I joined FluidOne in 2018 and led an MBO that acquired the business in February 2019 with a vision to build the best quality provider of Connected Cloud Solutions. I am very proud of what we have achieved to date, trebling in size in the first 5 years, earning a market-leading Net Promoter Score (NPS) of 88 from our customers, and being voted by our staff in the top 50 technology companies to work for in the UK. Highlander is a great fit within the group, delivering excellent service to customers, with a loyal and skilled team built on a foundation of strong values.
I am married with 4 children, so my family keeps me fairly occupied outside of work! I also enjoy England rugby and like to keep fit with weightlifting, running and karate (I’m a black belt in the Seiki-Juku style).
Our Directors
Managing Director
Graham Lind
With overall responsibility for CNC’s Account Management and Sales activities, Graham has been helping businesses put together innovative, commercially-focused IT solutions for the past 34 years.
Professional Services Director
Graham Dyer
Graham holds the monumental responsibility of overseeing all of CNC’s project installations and internal changes, ensuring that we keep our clients – and ourselves – one step ahead of the technological curve.
Operations & Marketing Director
Gary Jowett
In 1996, Gary staged a management buyout of CNC who, along with his co-director Graham Lind, shared a vision to transform the company into a service-based business, with customer service excellence at its core.
Key Services
Our customers love these seven core services, read more about them to see how we can help your business.
