Join our Team

We are a well-established IT and Technology company with offices in Southwick, West Sussex.

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“I learn something new every day, and the staff are friendly and always willing to help you, regardless of their workload.

The managers and Directors are the best I have ever worked for.”

DD, Escalation Team

Your success is our success

We’re always on the lookout for talented & keen people to join our team to help deliver an excellent service to our customers.

If you’re looking to further your career and want to learn the latest technologies in a tried and tested company with a good Socially Distanced Social Scene then get in touch.
 
You too could be part of the renowned CNC culture and enjoy benefits such as flexible working, training, development and never having to clock watch again!
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“Since joining CNC a year ago, I have grown rapidly as a person in terms of confidence and technical knowledge. Everyone here is very nice to work with and extremely helpful. I can’t wait to see what my future at CNC has for me!”

HC, Helpdesk Team

Current Positions

We are looking for a person to join our Helpdesk team to work alongside other team members who together are responsible for being the at the sharp end of support.

The candidate must meet the following criteria:

  • Ideally has previously worked for a computer Managed Service Provider
  • A sound, basic understanding of IT and IT terminology, including all windows server and workstation products
  • Possess a willingness to learn and co-operate as part of a team
  • Have confidence working in a busy often hectic environment
  • Excellent telephone manner is required along with friendly customer service skills
  • Attention to detail
  • A logical approach to problem solving coupled with common sense
  • Good communication, literacy and organisational skills
  • Punctuality, staff must be ready to work by their start time and willing to be flexible with their working arrangements
  • Ideally live within a 20-mile radius of the office.

Responsibilities will include:

  • Answering telephone and dealing with incidents
  • Logging all incidents via an automated ticketing system
  • Response to user problems/requests, carry out repairs/fixes and escalate where necessary
  • Provide IT inductions and training on logging into systems for both new and existing staff in the company where applicable
  • To diagnose, resolve and assist in the maintenance, installation and repair of the company’s IT facilities to ensure continuity of service
  • Troubleshoot any Network Connectivity issues
  • To carry out any other reasonable duties as requested by the company
  • Be able to work shifts between based on a rota, varying between 07:30 – 09:30 starts.

We are looking for an experienced and dynamic person be based at a client site in Woking to deal with desktop support issues.

If you think you meet the criteria below, get in contact!

  • A sound, basic understanding of IT and IT terminology, including all windows server and workstation products as well as networking technologies
  • Experience with Windows desktop operating systems, installing, configuring and administering including connecting to a Microsoft Windows Network/Domain
  • Experience in configuring wireless networks and technologies
  • A good understanding of the Microsoft Office suite & Microsoft 365 is essential
  • Possess a willingness to learn and co-operate as part of a team
  • Have confidence working in a busy often hectic environment
  • Excellent telephone manner is required along with friendly customer service skills
  • Attention to detail is very important
  • A logical approach to problem solving coupled with common sense
  • Punctuality, staff must be ready to work by their allotted time and willing to be flexible with their working arrangements
  • Ideally has worked for a managed service provider previously
  • Ideally live within 30 minutes of Woking

Please send your CV to jobs@cnc-ltd.co.uk to apply or request more information.

Sorry, no agencies. 

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“At CNC I’m constantly learning and improving my knowledge in all aspects of IT. The variety is something I enjoy everyday and the main reason this job is so enjoyable

My skills at CNC have grown exponentially, whether that through training courses, my immediate colleagues or the wider teams who are always happy to help”

TB, PROJECT TEAM

If you like helping customers & love a challenge drop us a line

Let's talk

If you are interested in any of these roles please send your CV and a covering letter to jobs@cnc-ltd.co.uk