Join our Team
We are a well-established IT and Technology company with offices in Southwick, West Sussex.
“I learn something new every day, and the staff are friendly and always willing to help you, regardless of their workload.
The managers and Directors are the best I have ever worked for.”
DD, Escalation Team
Your success is our success
We’re always on the lookout for talented & keen people to join our team to help deliver an excellent service to our customers.
“Since joining CNC a year ago, I have grown rapidly as a person in terms of confidence and technical knowledge. Everyone here is very nice to work with and extremely helpful. I can’t wait to see what my future at CNC has for me!”
HC, Helpdesk Team
Current Positions
We are looking for a person to join our Helpdesk team to work alongside other team members who together are responsible for being the at the sharp end of support.
If you think you meet the criteria below, get in contact!
- A sound, basic understanding of IT and IT terminology, including Windows Server and Workstation products as well as networking technologies
- Experience with Windows desktop operating systems, installing, configuring and administering including connecting to a Microsoft Windows Network/Domains
- Experience in configuring wireless networks and technologies.
- Unifi / Ubiquiti would give you a headstart!
- A good understanding of the Microsoft Office suite & Microsoft 365 is essential
- Possess a willingness to learn and co-operate as part of a team
- Excellent telephone manner is required along with friendly customer service skills
- Attention to detail is very important
- A logical approach to problem solving coupled with common sense
- Punctuality, staff must be ready to work by their allotted time and willing to be flexible with their working arrangements
- Ideally live within 20 mile radius of the office
Responsibilities will include:
- Answering telephone and dealing with incidents
- Logging incidents via an advanced automated ticketing system
- Response to user problems/requests, carry out repairs/fixes and escalate where necessary
- Be able to work shifts between based on a rota, varying between 07:30 – 09:30 starts.
Benefits
- A competitive salary
- 25 days holiday plus Bank Holidays
- Healthcare after passing probation
- Working within a modern clean office
- Perkbox benefits and rewards after passing probation
- Development and training
- Career progression – we love to promote from within
- Company pension
- Company funded social events
Please send your CV to careers@cnc-ltd.co.uk to apply or request more information.
Sorry, no agencies.
“At CNC I’m constantly learning and improving my knowledge in all aspects of IT. The variety is something I enjoy everyday and the main reason this job is so enjoyable
My skills at CNC have grown exponentially, whether that through training courses, my immediate colleagues or the wider teams who are always happy to help”
TB, PROJECT TEAM
If you like helping customers & love a challenge then drop us a line!
Let's talk
If you are interested in any of these roles please send your CV and a covering letter to careers@cnc-ltd.co.uk
