Our new service desk teams: how this will work for you.

It means that the team that your company is assigned to, will specifically deal with you alone. So, whenever you have a problem, you will always return to the members within that team, who know your company inside out.

Every business is different, and each company is unique, with their own set of individual challenges, so there were a great many factors to consider in the teams design.

We wanted to make sure that we added value throughout your IT infrastructure. We didn’t make change for change’s sake; it was all very personal, about what we know about you, but it was also very scientific at the same time.

We took a range of critical factors into account: what you need now and what you need for your business’s future. How best can CNC help support and protect your business IT and most of all, what can we do to support you in making it run more efficiently?

For you, the team system means that you will get to know the people working on your problem personally.

At CNC we are committed to providing your business, your team, and your customers (ultimately) with the absolute best in outsourced IT and cyber security services. We want to ensure that we continue to provide you with best-in-class service and provide you with a future-proofed personal service for years to come.