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What you need to know about the PSTN switch-off

14th March 2024 | Modified: 19th March 2024

Categories: Tech News

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Connection with the optical fibre

PSTN or Public Switched Telephone Network has done us proud for the last one hundred years. Copper wire has been at the heart of our communication network, but it’s time to say goodbye, and on December 31st 2025, PSTN will be switched off for good.

Every technology has its day and now, it’s time to take the next step forward in the evolution of telecommunications.”

PSTN was the first means of connecting people over long distances. How we communicate and do business has changed so much in the last 20 years, and with the widespread adoption of internet-based communication systems, it’s a technology that’s proved itself to be a more efficient and effective communication than PSTN. So, British Telecom in 2016 came to the decision to shut it down.


The decision to phase out PSTN stems from the emergence of Voice Over Internet Protocol (VOIP) and other digital communication technologies that offer super enhanced features, cheaper calls, ease of use, video calling, greater reliability, clearer voice quality, higher scalability the list of business benefits is absolutely amazing.


PSTN with its reliance on traditional circuit-based networks, has become outdated and too slow to cope with modern business demands. The move away from copper wire has also been inspired by economic advantages; maintaining an ageing infrastructure is costly, and undersea cables, cabinets and poles on every street corner all costs. While the long-term economic and operational advantages of a digital network promise lower costs, and improved service quality for providers, which will be passed on to customers.


However, there will be a few challenges along the way, particularly for users who are still relying on traditional telephones. Migration to digital alternatives may require that you review your current equipment and communication infrastructure. But with careful planning and installation, your business can benefit from VOIP technology.


Time does fly by, so if you have any concerns about whether your team and business are digitally ready, and would like a full-fibre future now, by all means, contact us, we can help you to successfully migrate across to an all-IP solution that is future-proofed for your business.

Please contact the team at: or call us on 01273 384 100.

What you need to know about the PSTN switch-off

By Gary Jowett

Gary has always focused on making sure the most appropriate solution is provided to help customers, not just what's new and shiny. With over 30 years in the IT industry Gary has the experience to tell the difference between something that's game-changing or is just a passing fad!


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