Telephones - The move to Internet connected phones
The pandemic has meant that businesses need the ability for every
member of staff to work remotely. So it is surprising to see a number
of large corporates struggling with this. Especially with answering
the phone!
The phone system is still at the heart of most businesses and the
need for the ability to answer and transfer calls is paramount.
PSTN and ISDN services are due to be switched off by December 2025,
the most significant change to telecommunications in 30 years.
A ‘Voice Over Internet Protocol’ or VOIP phone system
is the future. VOIP ticks all the boxes when taking calls and transferring
them when staff are working remotely, Your customers get a first
rate telephone response and will never know that your staff are
not based in the office.
What are your plans
for replacing your legacy telephone system?
Security
Your IT systems are more vulnerable when staff
are “working from anywhere.”
Here are the security features you need to have
if you want to keep your systems safe.
- Two-Factor Authentication
Security firms are reporting a big increase in the number of cyberattacks
targeting remote users during the pandemic.
Added security for your staff when they are logging into your computer
systems from remote locations is vital. Passwords can now be easily
cracked or stolen.
Two Factor Authentication provides an added layer of security so
that access to your systems does not rely on passwords alone. 2FA
verifies the user's identity by asking them to respond to a message
sent to their smartphone. Access is denied until this message has
been acted on.
Every business should
have a 2FA system in place!
Patch management is the process of applying updates to the software
that runs on your computers. It is necessary in order to correct
any vulnerabilities in the software which hackers and malware could
use to take control of servers, PC’s and laptops.
CNC provide a comprehensive patch management service. This service
automatically installs the most recent software updates across all
your company's servers, PC's and laptops. Keeping your business
protected from attack by hackers and malware.
Can you afford to
leave your business open to hackers
and malware attacks?
Many Microsoft 365 users think that Microsoft automatically backs
up all their data. It doesn't! Microsoft manages the Office 365
infrastructure and ensures that all their systems are available.
But Microsoft doesn’t back up your Exchange mailboxes or your
SharePoint and OneDrive data.
It’s your responsibility to make sure that all your company's
Microsoft 365 data is backed up regularly, stored safely and easy
to access, should you need to.
All businesses should
have a fully tested data backup plan.
Don’t leave
your data security to chance.
- CNC’s Phishing Protection Service
A phishing attack can cause severe business disruption.
This is where an employee unwittingly clicks on a link or opens
an attachment from a phishing email. By stealing this information
the hackers gain access to business systems and data.
The best way to protect your business from a phishing
attack is for all your employees to know how to recognise one. CNC
now provide a Phishing Protection Service. This service sends test
phishing emails to employees. If any employees succumb to one of
these emails, you can put together a suitable training plan to educate
them about the dangers of phishing emails and how to spot them.
The service can be setup as a one-off exercise, or
it can be used throughout the year to keep staff alert to the danger
of phishing attacks.
The service has proved very successful in educating
employees about the dangers of unsolicited emails which contain
links and attachments.
- Cyber Essentials Certification
Cyber Essentials is a Government-backed scheme that
will help you to protect your organisation, whatever its size, against
a whole range of the most common cyber attacks.
It can also help to increase your chances of securing
new business over your competitors and it demonstrates that you
take security seriously.
It is now a mandatory requirement if you want to work
with any UK government department. Also, cyber insurance agencies
look more favourably on organisations that have achieved Cyber Essentials
certification. | 
